First off my experience at the Ashley store in Norman was wonderful. We bought and paid for our new sectional. The next day we went and picked up our sectional. Three parts of the soda were wrapped very well. The sofa piece was only wrapped in plastic and had the feet...Read more
- Our sells person at the ashley home store in norman
I didn't like
- Customer service
Not concerned with the relationship with customer, sales process is not truthful and then supported with a policy that is not explained at the time of sale. When I purchased the mattress, it was explained to me that I had a year to find the one I wanted. I returned one...Read more
I am totally pissed off. Purchased these chairs from Mathis Bros. shy of 6 years ago and they are peeling like a dog shedding his winter coat! Upon purchasing the chairs I was not presented with an opportunity for a warranty. I have no small children and keep a very...Read more
I bought a leather sofa, at least thought so, apparently it was bonded leather. It started to peel small pieces of fabric from the head rest. Before, I realized i had bought warranty on it, it was couple of months. They said I should have reported within the first 5...Read more
NEVER AGAIN! We've been loyal Mathis Bros. customers for years... we bought a $2,600 leather sectional WITH an extended warranty. This "highest quality leather" is now peeling off the fabric underneath - now we're not even sure it's real leather like they PROMISED it...Read more
We purchased a split king mattresses and base from the Mathis Sleep Center in Tulsa on 169 and 71st. We feel like we were taken advantage of by the lack of important information we were not told by the salesman. We had slept on the mattresses for a few days and decided...Read more
I didn't like
I purchased a mattress from Mathis Brothers and as soon as it was delivered I had totally regret. I called Mathis Brothers and begged them to come and get the mattress and take it back. I never even touched the mattress. I was quoted policy this and policy that. They...Read more
I SUGGEST NEVER BUY FROM THEM!!!! I ordered two beds from Ashley furniture. One was fulfilled by Mathis brother furniture. It took weeks to receive bed. I get it with the headboard damage. Was told someone would call me regarding the damage. That never happened. I...Read more
Mathis Furniture - How difficult it is to load a truck?
We paid cash for our furniture. We paid cash for their delivering our furniture. We spent $6,000.00. We took off work to accept delivery. They called saying they would deliver after five so we could have gone to work after all. Then they called stating our furniture was not put on the truck and they can deliver it tomorrow. Nobody seems to care about it.
Shopping for living room furniture, my wife and I (both elderly) decided to purchase two love seats ($898.00/each) from Mathis Furniture store in Ontario, Ca. Prior to paying for the items, I did have the foresight to check the invoice and found that the sales clerk...Read more
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