Latest review first
The sofa legs broke of the sofa. This long 96 inch sofa had only 4 legs, no center support, brand new but because it was 19% off for clearance, there is no warranty or help. Customer service is so rude. This company seems to sell their trash as clearance and afterward...Read more
Company wrote 1 public responses to the review from Dec 05.
Mathis Brothers is only interested in their customers money, not their customers satisfaction. If you have a problem, customer service will tell you all the reasons why they can't help you. I've been a customer for over 40 years, and fortunately never had a problem...Read more
Company wrote 0 private and 1 public responses to the review from Oct 03.
Should of had a refund credit back to my credit card but was told it got lost. It’s a good thing I called and asked why it was taking so long.Read more
Company wrote 0 private and 1 public responses to the review from Sep 13.
I purchased a bed and presented them with a valid price match from a local competitor. Their price match policy says they will not only price match but also give double the difference. That’s a lie and they will do anything in their power to steal your money and not...Read more
Company wrote 0 private and 1 public responses to the review from Sep 11.
VERY UNHELPFUL ESPECIALLY THE CSR MANAGER MICHELLE.. SHE IS VERY RUDE AND NOT HELPFUL WHAT SO EVER. THERE'S NO FOLLOW UP OR RETURNED CALLS. I WILL NEVER BUY FROM THIS PLACE AGAIN NOR WILL MY FAMILY. WHEN IT COMES TO BUYING THEY WILL GO ABOVE AND BEYOND TO LIE AND MAKE...Read more
Company wrote 0 private and 1 public responses to the review from Sep 06.
Mathis Furniture - FURNITURE PROTECTION PLAN
Mathis Brothers Furniture protection plan is a joke for sure. They deny claims for any and all reaaons. I was also told they were an independant company when in fact they are associated with Mathis Brothers. What a fraud
Company wrote 0 public responses to the review from Jul 27.
First off my experience at the Ashley store in Norman was wonderful. We bought and paid for our new sectional. The next day we went and picked up our sectional. Three parts of the soda were wrapped very well. The sofa piece was only wrapped in plastic and had the feet...Read more
Company wrote 0 private and 2 public responses to the review from May 25.
Not concerned with the relationship with customer, sales process is not truthful and then supported with a policy that is not explained at the time of sale. When I purchased the mattress, it was explained to me that I had a year to find the one I wanted. I returned one...Read more
Company wrote 0 private or public responses to the review from May 04.
I am totally pissed off. Purchased these chairs from Mathis Bros. shy of 6 years ago and they are peeling like a dog shedding his winter coat! Upon purchasing the chairs I was not presented with an opportunity for a warranty. I have no small children and keep a very...Read more
Company wrote 0 private and 2 public responses to the review from Mar 21.
I bought a leather sofa, at least thought so, apparently it was bonded leather. It started to peel small pieces of fabric from the head rest. Before, I realized i had bought warranty on it, it was couple of months. They said I should have reported within the first 5...Read more
Company wrote 0 public responses to the review from Mar 03.
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