State: Oklahoma Product: Mathis Furniture Customer Care Clear all filters (0 of 6 reviews match)
filters
State:
City:
Show
Product:
First off my experience at the Ashley store in Norman was wonderful. We bought and paid for our new sectional. The next day we went and picked up our sectional. Three parts of the soda were wrapped very well. The sofa piece was only wrapped in plastic and had the feet...
Read more
ncalloway
ncalloway
Mathis Furniture Verified Representative

Hello- We apologize about the issues you experienced with your sectional and your experience with our Customer Service Team. We will be sending you a direct message requesting...

2.8
Product
Mathis Furniture Customer Care
I liked
  • Our sells person at the ashley home store in norman
I didn't like
  • Customer service
#1264242
Not concerned with the relationship with customer, sales process is not truthful and then supported with a policy that is not explained at the time of sale. When I purchased the mattress, it was explained to me that I had a year to find the one I wanted. I returned one...
Read more
Anonymous
Anonymous

I am getting the same run around. Bought a mattress 2000.00 get it home it's like laying on a brick. The day we purchased we called them. We was not even sure they gave us the...

1.0
Product
Mathis Furniture Customer Care
#1248121
I purchased a mattress from Mathis Brothers and as soon as it was delivered I had totally regret.I called Mathis Brothers and begged them to come and get the mattress and take it back. I never even touched the mattress. I was quoted policy this and policy that. They...
Read more
1.2
Product
Mathis Furniture Customer Care
I didn't like
  • Sad at the decision process- very greedy
  • Store manager shifting problem to customer
  • Bad customer service
#1161264
I know how you feel.I have spent thousands and thousands of dollars there in the past. My husband and I were just walking around and stopped near the rugs near where some people were checking out. They started talking how they were looking at the rugs and my husband...
Read more
3.2
Product
Mathis Furniture Customer Care
#969459