3.0
Details
We have purchased from mathis for years and always purchase the protection planned I used it a couple years a go and was very pleased about their prompt, friendly service. Just purchased a sectional and needed the service because our pet vomited on the arm,which by the...
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Review
#1031606 Review #1031606 is a subjective opinion of poster.
Product
Mathis Furniture Protection Plan
Reason of review
Poor customer service
2.1
Details
I have purchased furniture and was advised to get furniture insurance.Beware I was charged twice and had to fight to get my refund. Now 2 years later I put in a claim and they state they cannot honor their agreement because it is not accidental. The insurance is fraud...
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Review
#1027243 Review #1027243 is a subjective opinion of poster.
Product
Mathis Furniture Protection Plan
Reason of review
Poor customer service
2.8
Details
I purchased a new couch and recliner from Mathis Bros as open floor stock, and I was urged the to consider,the extended warranty, which according to the saleswoman would cover from Top to Bottom anything related to manufacturer defects/cushions/leather tearing and more.
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Review
#1009640 Review #1009640 is a subjective opinion of poster.
Product
Mathis Furniture Protection Plan
Pros
  • Salesperson
Cons
  • Lack of integrity in warranty coverage
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Let the company propose a solution

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