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2.9

We have purchased from mathis for years and always purchase the protection planned I used it a couple years a go and was very pleased about their prompt, friendly service. Just purchased a sectional and needed the service because our pet vomited on the arm,which by the way IS covered, this time the woman on the phone was very rude and unhelpful. We are now dealing with mathis to get something done and this has been going on for a few weeks,each time with the promise they will get it taken care of...will write an update when we see if they are going to stand by their word.

Reason of review: Poor customer service.

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