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We contacted Mathis Brothers- Lady Americana and the eventually got NICK Roscorla. My uncle age 73 was discharged front the hospital and ended up at lady Americana looking at beds- he was sold a 6,800.00 bed. The bed has not been touched. Its entirely too large for the...
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2.2
Product
I didn't like
  • Predatory sales practices
  • Sad at the decision process- very greedy
#1060690
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I know what you mean. We purchased from Mathis Brothers Factory Outlet a $619 mattress and three years down the road, it was so swayed with no support whatsoever. We tried to return it on a ten year warranty and have reached a roadblock bigger than the Empire State...
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2.5
Product
I liked
  • Selection and prices
I didn't like
  • Do not honor warranties
  • Will not allow you to return defective merchandise
  • Salespeople
#1037894
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We have purchased from mathis for years and always purchase the protection planned I used it a couple years a go and was very pleased about their prompt, friendly service. Just purchased a sectional and needed the service because our pet vomited on the arm,which by the...
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3.0
#1031606
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Delivery Service Review

Mathis Furniture
#1001566
1.4
1. Deliveries came 1:00pm instead of after 3pm (even he said after 3pm. We were not home 1pm) I got off work 3pm for that) 2. All plugs are not brand new even i spend almost$1000. (Power sofa) 3. Few years ago we bought a sofa when pick it up at store we wait 2HOURS to get it.
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Mathis Furniture Customer Care Review

Mathis Furniture
#991892
2.4
I filled a claim on my leather sofa for discoloring because of pet pee. After I wipe off the pee the area was discolored. Angel Daveport stated because I did not call a stain it is not covered. I ask her to explain to me what is the difference between stain and discoloring she can‘t. Don‘t waste your money on this company.
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Summerlin Sofa Review

Mathis Furniture
#890308
Poor quality will never ever support your company rip off a piece of junk
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Recliner Review

Mathis Furniture
#757591
Purchased two recliners sales said was in stock and ready to pick up 15 minutes. After numerous inquires over 90 minutes they finally admitted couldn't find in warehouse. Had I not got demanding of an explanation they would have let me sit there till closing time. Demanded money back! Informed it will take 72 hours to show credit. BAD service
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I have purchased furniture and was advised to get furniture insurance. Beware I was charged twice and had to fight to get my refund. Now 2 years later I put in a claim and they state they cannot honor their agreement because it is not accidental. The insurance is fraud...
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2.1
#1027243
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They are crooks. I will NEVER buy from them again. They lost my order and lied about it and then treated me like garbage. I paid in full not on credit and they act as if Ithey did me a favor by not sending my custom order in correctly delaying the order for5 months,...
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2.6
#1026819
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I purchased a new couch and recliner from Mathis Bros as open floor stock, and I was urged the to consider,the extended warranty, which according to the saleswoman would cover from Top to Bottom anything related to manufacturer defects/cushions/leather tearing and...
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2.8
I liked
  • Salesperson
I didn't like
  • Lack of integrity in warranty coverage
#1009640
Reply to reviews
Poor customer service. Poor order preparation. Items added that were not ordered. Items necessary for items ordered not added or delivered. Calls not returned. Ordered items then later told they would not be in stock for awhile. Talked to two managers and no I'm sorry...
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Anonymous
Anonymous

I will Never EVER purchase anything from Mathis Brothers Furniture, their Outlet STORE; Nor the Lazy Boy furniture store in OKC, Ok or anywhere in the USA or any store affilia...

1.5
Product
#984713
Reply to reviews
I know how you feel. I have spent thousands and thousands of dollars there in the past. My husband and I were just walking around and stopped near the rugs near where some people were checking out. They started talking how they were looking at the rugs and my husband...
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3.2
#969459
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Purchase a mattress from mathis brothers sleep center in okc gel foam bed queen eco paid 3000 dollars first month it was sinking to bed frame went back to store they told us oh it has to be cold run your cold air on. It then 30 day later whole bed sinking tried to take...
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Anonymous
Anonymous

Had fight them for new bed they did nothing to accommodate my pain and suffering.all they did was call and say oops sorry I will send you 100.00 gift card well we know how th...

1.0
Product
#966516
Reply to reviews
Made by Hooker- The recliners arms are too high for comfort. When you use the arms it feels as though you are trying to fly. When you don't, your arms are trapped down beside you as if you had been bound! Both chairs show definite signs of wear after only 3 years. the...
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#946498
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